25-10-2023 01:14 PM
Hi I can’t get signal abroad
25-10-2023 03:27 PM
Hi @Alfredannie1,
Welcome to the EE Community. 🙂
Where are you visiting?
Are you using a pay as you go or pay monthly plan?
James
25-10-2023 06:16 PM
Using your phone abroad is called roaming - you're connecting to foreign networks and need roaming enabled to do so. The process to activate roaming differs between pay-monthly & PAYG.
If PAYG - roaming is auto-enabled once your phone is used on EE's UK network.
If pay-monthly - roaming needs to be enabled manually, usually by texting ROAMING to 150 before leaving the UK.