Phone

Alfredannie1
Visitor

Hi I can’t get signal abroad 

2 REPLIES 2
James_B
EE Community Support Team

Hi @Alfredannie1,

Welcome to the EE Community. 🙂

Where are you visiting?

Are you using a pay as you go or pay monthly plan?

James

bristolian
Legend
Legend

Using your phone abroad is called roaming - you're connecting to foreign networks and need roaming enabled to do so. The process to activate roaming differs between pay-monthly & PAYG.

If PAYG - roaming is auto-enabled once your phone is used on EE's UK network.

If pay-monthly - roaming needs to be enabled manually, usually by texting ROAMING to 150 before leaving the UK.