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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5459 Views
  • 2 replies
  • 2 Helpful

Coverage in Woburn Sands

Update: 03 May 2024  Over the past few months, our engineers have accessed the area and completed the surveys and drawings for the first location and have started legal steps to legally acquire the land, and we are currently waiting for a response fr...

Christopher_G by EE Community Support Team
  • 4928 Views
  • 36 replies
  • 20 Helpful

Re: Is it just me or is ee phone signal poor

Not just you, I’ve been noticing for months how bad the signal is. Previously 4g/5g signal strength was great all over Glasgow. Now standing in the city centre I struggle to get a signal anywhere. and it’s not just Glasgow, generally I’m all out n ab...

Jiggyg by Visitor
  • 76 Views
  • 1 replies
  • 1 Helpful

No service on 5g router

From 2/5/24 we have had no service on 5g router for a large part of the day in the craven arms area. So far today there has been no service at all.Tech support have told me that there will be intermittent issues for next 2 weeks due to an upgrade. To...

WiFi Calling Not Working

WiFi calling is not working on iPhone, have attempted usual methods of forcing phone into airplane mode without success. Internet signal is strong and fast. Have reported it to my ISP in case they have changed settings or there is port forwarding con...

milesh by Explorer
  • 125 Views
  • 6 replies
  • 5 Helpful

Re: No signal on E.E mobile

Hi very sorry to hear that. Also as a family in BS8 Bristol we have the same problem of no connection with EE luckily however one of us is with Talkmobile which does have a service. This has been a sporadic problem over the last three or four days wi...

No Service indoors

My EE mobile service keeps dropping out when I'm at home. But when out it's okay. I have to stand outside my front door (often in the rain) to make a call. I've already missed important calls from the hospital, so this is really affecting my life! Pl...

SaraBlend by Investigator
  • 110 Views
  • 5 replies
  • 0 Helpful

Coverage in Oxford

Update: 03 May 2024 To provide the same level of coverage in the area as the previous mast, we will be progressing two permanent masts and our engineers have found two locations for new masts. Our engineers have visited multiple areas to conduct surv...

Leanne_T by EE Community Support Team
  • 3982 Views
  • 24 replies
  • 14 Helpful

Re: Is it just me or is ee phone signal poor

EE have definitely gone down the pan for a fair few months now as I always seem to have very low signal near me  yet there's a 5g mast down the bottom of my street. I have noticed the signal loss since they turned off the 3g or 4g signal not sure whi...

HECKTOR by Visitor
  • 97 Views
  • 1 replies
  • 0 Helpful