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A place to ask questions and share tips about using mobile data.

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EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by • Former EE Community Manager
  • 136472 Views
  • 49 replies
  • 20 Helpful

Resolved! Roaming Pass

I'm not clear (and I know it's probably me being stupid!) whether the Roam Abroad Pass runs to the calendar month or the billing month. Thanks!

jblr by • Investigator
  • 220 Views
  • 2 replies
  • 2 Helpful

Phone data

Hi had a look on my app on the phone it said I had 24.8 data left, then the app crashed & said they were having problems when it came back on & it said I had only 4.8 gb left. How do u work that one out 

5G

Hello members. I jus wanted to share something that I’ve experienced over the past couple months and I am not sure if I am the only one experiencing this I swapped to an E-Sim id say November-December however upon doing that I noticed that my data wo...

Resolved! Sim data

Hi, I’ve recently got a contract sim and was told that I’d have unlimited data regardless of how much data I pay for as I am already and EE customer. I’ve been using the sim and it’s not showing that I have unlimited data?

MLow1996 by • Investigator
  • 181 Views
  • 3 replies
  • 1 Helpful

Low speed inside house

Hi, I recently moved to London and inside the house mobile data speed is very very low. Most of the time cannot find the internet connection. Calls also getting disconnected while on call. Is there any solution for this. 

ishanw by • Visitor
  • 195 Views
  • 1 replies
  • 1 Helpful

Gift dating

Hi looking to gift data to my son, but its won't let me, I have never had this problem before, any ideas please 

Gavt62 by • Explorer
  • 236 Views
  • 5 replies
  • 1 Helpful

Travelling to UK from US, would like to purchase EE esim

I'll be travelling in May this year to the UK, and I was hoping to get an EE esim for my iPhone14 Max Pro before I leave the states.  Does EE sell esims to out of country residents?  It would be great to have one installed for when I take my phone of...

isandie by • Visitor
  • 264 Views
  • 1 replies
  • 1 Helpful

cannot connect to internet with mobile data on samsung s8

recently purchased a samsung s8 and i cannot connect to internet using mobile data.i can send and receive texts and calls.can connect through wireless network.phone is unlocked but i have a sim only contract with EE.sim card works fine in my old s5.A...

dave13710 by • Investigator
  • 2428 Views
  • 12 replies
  • 0 Helpful
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