I sought advice on here in the past when I never received the Game Pass Ultimate included with an Xbox bundle.After spending time on the phone I managed to get it resolved. Or at least I thought I did. First month was fine, then they charged me for ...
Recently 1 of the team was very gracious in answering my query very quickly.It regarded being new to EE BB as well as getting 12mth box free. The email asking for details was accidentally deleted and can't be retreived.It was regarding me getting the...
I can't get free gamepass ultimate. It's supposed to be free for 12 months
Is this xbox pass just another ee con ? plus your it team who runs the app and website need sacked .always down or is it ?
I just moved from BT to EE, primarily to get the extra 12 months game pass. I’m getting this error when I try to activate: we’ve had a problem loading this info. Please try again in a while. When I joined EE, BT literally right away cancelled my game...
I have had access to the above Gamepass today. But trying to activate it I get the error , attached. Tried from EE App, EE webpage and PC webpage. Is this a known issue? A bug or "feature"? TIA.
Hi, I purchased an xbox that included 24 months of Xbox Game Pass ulitmate on the 6/7/2023 however I've not received any codes or texts containing a link to activate or add this to my xbox live account.ThanksGary Davies
Hey,I'm a new customer and I received the ultimate Xbox live add on free for 6 months but can't redeem it,it has been over the 14 day waiting period plus ive tried ringing customer service but as I did not take the option off a landline with my broad...
The EE store tab for gaming is not working when I am logged into my account, so I cannot add one to my plan. I have already phoned about the issue but no one has gotten back to me.
I have had the same issue for the two weeks with BT and now it continues with EE. Nothing suggested works. Very frustrating.
