Recently 1 of the team was very gracious in answering my query very quickly.
It regarded being new to EE BB as well as getting 12mth box free. The email asking for details was accidentally deleted and can't be retreived.
It was regarding me getting the EE installed but I never got the the 12mth box game pass.
A member of your team asked me for details including the username for the xbox account. Would it be possible to have the message resent so that I know which information is required?
There may be one complication that I discovered this morning. I think that both me and my partner are both paying for the same broadband on separate bank accounts. I'm as you might see am the main account holder, but the broadband was either transferred to her or it was hers from beginning. But given it was BT originally and it was me who transfered to EE 4g before passing it to my it to my partner. I was in belief that it was faster, but I now regret moving, despite being sent 2nd device buffering occurs in rooms it never did before. Anyway, I'll need to contact ee on Monday to sort the payment issue out. Which is probably why the 12mth game pass was never forwarded to me. Thank for your reply.
