05-01-2020 03:32 PM
Hi, how do i live chat with EE customer service
Solved! See the answer below or view the solution in context.
05-01-2020 09:26 PM
@CandiceNabb78 : If you are on contract, on the Get in Touch page open up the "EE +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:
There is no Live Chat for PAYG users,
05-01-2020 03:51 PM
Are you PAYG or PM
05-01-2020 09:26 PM
@CandiceNabb78 : If you are on contract, on the Get in Touch page open up the "EE +" & you will find Live Chat, when it's available during EE UK opening hours, looking like:
There is no Live Chat for PAYG users,
14-01-2020 10:46 AM
Hi
14-01-2020 11:24 AM
Hi @Afia , have you got on Live Chat?
14-01-2020 12:09 PM
Good Afternoon @Afia
Welcome to the community 🙂
Is there anything we can help you with today?
Do you have a query for our online chat team?
Speak soon 🙂
Leanne.
26-03-2020 01:44 PM
Hi I’m in Colombia for 6 months,I have to cancel my EE contract,how do I do it
26-03-2020 02:11 PM
Good Afternoon @elenita19.
Welcome to the EE Community.
I hope you're having a lovely time in Colombia.
If you wish to cancel your EE contract please give us a call, a member of the team will be able to apply your 30-day notice.
Alternatively, if you wish to keep your number for when you return to the UK you can transfer to pay as you go. This transfer still requires notice and you must make chargeable activity on your account to prevent hibernation.
You can find more about hibernation HERE.
Katie 🙂
02-04-2020 10:10 AM
hi i have a Samsung a10 need to unlock can't do it online
02-04-2020 10:25 AM
Good Morning @dhorne189.
Thanks for coming to the community.
Did you purchase this device with EE?
If you are unable to complete the online form, please give us a call so a member of the team can look to get this processed for you.
Katie 🙂