Post here to ask/answer questions around home broadband and landline
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Help! How can I contact EE to get an engineers visit? I am just going round in circles. I cannot make outgoing calls on my landline (just get engaged tone). Have had line , router and phone checked. All are OK.
Internet connection has been terrible very very slow then not working at all for hours is anyone else having this problem
I had to place a new order yesterday as ee cancelled the other one. Why is the new order not showing when I log in this is for tv broadband and phone?
Moving from sky to bt/EE and getting a smart hub (fibre 67 essentials), I have an open reach phone socket with some sort of port but no rj45 ports to connect.Will it come in the box with a cable that's compatible or do I need to aquire one myself? I ...
I write this post in the hope that someone who can make thing happened at BT / EE might get in touch with me as so far, the 9 people I have spoken to in the New EE dedicated team appear to be all be totally useless and just ignorant . Whats my issue ...
Moved from BT to fibre EE. WiFi is now terrible in the house on the Xbox. I have been informed by support that the Xbox is on a slow WiFi connection of 2.4mps. Has this happened with other people? For clarity my walls are brick but that was never an ...
Hi so came from BT and now they have put me with EE , they sent me a new router and all up and running but I have one problem, I have a raspberry pi connected and it won't stay connected to the 5G, always used to work fine on the BT router but will s...
Hello all,Have been with EE for a couple of days now after switching from BT. Speeds are excellent over WiFi, very happy with that. However on the app it says my WiFi is unstable and could drop out? Is this just an app issue/glitch as the internet se...
Trying to write a complaint on the online form, yet won’t accept my postcode in any format. It’s this intended!
