Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by Grand Master
  • 40836 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by Grand Master
  • 74473 Views
  • 7 replies
  • 12 Helpful

Broad band to a different address

I have been with EE for years as it is the only reasonable service in my village. My husband sorts our home broadband as he works from home, so his company pays. I have a family plan for 3 phones within my contract. is it possible to add broadband to...

Broadband connection

I find the blanket coverage in all media, offering fibre services is somewhat futile and a gross insult to those of us who have to manage with less than average speeds. We are blasted with numerous and generous offers that is until you release your p...

New printer problems

Hoping someone can help. Got a new printer, exact same model as my old one (canon pixma) but am unable to set up wifi using the WPS, the router doesnt seem to be able to "find" the printer.  All my devices are connected to the network ok, it just won...

Resolved! Direct Debit

My Direct Debit was returned and I'm planning to pay it today, do I need to manually pay it or will they attempt to take it automatically again?

LeclercSZN by Established Contributor
  • 336 Views
  • 2 replies
  • 3 Helpful

Resolved! FTTP battery backup for phone etc?

Does EE offer a battery backup for their FTTP offering so phones and other IP connected kit can continue to work in a powercut? I'd be interested in any experience that people have?ThanksChris

chrisru by Investigator
  • 522 Views
  • 4 replies
  • 2 Helpful

Resolved! Absolult useless app and website

Anyone knows how can look up my account number? Nothing on the app or website if call stuck in same loop need account number or land-line. Don't know any of it. Any number actually someone pick up the phone???