Post here to ask/answer questions around home broadband and landline
You may have heard in the News that TalkTalk has recently had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Brightbox router in case a similar attack is made agai...
To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further. Using ...
You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...
Hello. I want to close the home internet contract. Until end of November
Hi, my mother has moved home and needs broadband to run her business. She's been in her new home for weeks and the installation keeps getting delayed. She's now been told she has to wait until December. How can she claim compensation for a lack of ea...
Why does it seem I’m paying twice a month for my Wifi when I’m supposed to just pay once a month.. it doesn’t make sense to me.
Hi I was told an engineer would need to come to my address as I had no active phone line but when the engineer came he said he didn't have to come as he knew the address as he'd put this live not few months before for the old Tennant who sadly died b...
Hi Team!I'm now set up on the new EE, Smart Hub Plus set up yesterday - but I've got an intermittent fault with it - it keeps kicking me off wifi saying "INCORRECT PASSWORD" - has anyone else had this error and if so how did they get it fixed? it's v...
I just took delivery of one of these 4G Hybrid devices. Can I connect it direct to a PC? My PC doesn't recognise it - do I have to go through the Smart Hub 2? Looks like it... Can I use the 4G Hybrid at different addresses?Cheers for any helpLouise
I'm trying to get my third party router setup to replace my Smart Hub 2 as i can't put it in modem only mode. I purchased a Zyxel Wireless N300 and after running throught the wizard and inputing the correct PPPOE username and password (Which i got fr...
Hi everyone, I'm considering leaving Sky to switch to EE on their Full Fibre Gigabit Essentials 900 plan. Iwant to buy some Eros (Eero Pro 6E) to set up a home network but I find it really confusing to understand if EE would support this and not limi...
I left EE and already handed back my rooter for my broadband from xxxxxxxxxxxxxxx I just need to make a the last payment of £56.00 but when I phoned to pay I was told that the amount is all of a sudden £66.00, which I am not prepared to pay. Please c...
Hi all I’ve got a question I hope the amazing community can answer :So at my home I can get 5G on my EE mobile SIM card and get speeds of up to 200mpbs on my old sky wifi router going through the fttc cable I was getting around 35-40 mobs now I have ...
