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Pay my broadband bill

Natalie3125
Visitor

‎27-09-2023 06:34 PM

Hi

I don’t have billing account number and I need to pay my overdue broadband bill 

3 REPLIES 3
Katie_B
EE Community Support Team

‎28-09-2023 08:12 AM

Hello @Natalie3125. 

The billing account number should be located on your bill itself. 

If you are unable to find this please give our customer care team a call on 150. 

Katie

0 Helpful
Seatleon1
Visitor

‎22-12-2023 12:49 PM

My direct debit didn't go through  I need to pay my bill

0 Helpful
XRaySpeX
Grand Master
Grand Master
In response to Seatleon1

‎22-12-2023 05:05 PM

@Seatleon1 : Why'd it not go thro'? Lack of funds? When a DD fails EE will try again about a week later for the last time.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)
0 Helpful