27-11-2023 02:46 PM
Solved! See the answer below or view the solution in context.
27-11-2023 03:19 PM
The payment methods have been removed from that page of your MyEE for BB because you've now cancelled your BB & EE intends to take the final payment from your unchanged normal method of payment. You should not have stopped your DD until you had paid off everything. Now you'll have to call EE to settle your bill.
27-11-2023 02:51 PM
@Tommychou : Your final bill will be taken from your normal method of payment. Just don't cancel or change it.
27-11-2023 02:52 PM
but I cancelled before I leave the UK.. how can I do..
27-11-2023 02:58 PM
What was your normal method of payment? What did you cancel?
27-11-2023 03:06 PM
I used to use 'Direct Debit' for monthly payment, bur right now I could not find the set up Direct Debit anymore in payment manage.
27-11-2023 03:08 PM
As you could tell, my payments are gone, only left with payment help, but it can't really help..
27-11-2023 03:19 PM
The payment methods have been removed from that page of your MyEE for BB because you've now cancelled your BB & EE intends to take the final payment from your unchanged normal method of payment. You should not have stopped your DD until you had paid off everything. Now you'll have to call EE to settle your bill.