22-12-2023 08:21 PM
I have received an email from EE today saying I have requested to cancel my contract with them which I haven’t.
I’ve logged on to my account and under the broadband it says pending cease.
how is this possible?
22-12-2023 08:22 PM
@markbell19 You need to call customer service about this. They are still open till 9pm.
22-12-2023 08:31 PM
Tried calling CS, automated message says office hours are 08:00 - 20:00