Mobile Data

A place to ask questions and share tips about using mobile data.

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Forum Posts

EE APN Settings: Where to find them

Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...

Sean_D by Former EE Community Manager
  • 132975 Views
  • 49 replies
  • 20 Helpful

Data

Can I transfer data from my EE account over to someone else with EE

Jodic83 by Visitor
  • 18 Views
  • 1 replies
  • 1 Helpful

Phone wont connect to wifi or data

Good eveningI was in a meeting earlier and a code flashed up on my phone, i ignored it a said i would look at it later but when i went to look at it later the code had disappeared and now even though my phone is saying it is connected to my wifi netw...

Hotspot not working while roaming abroad

I am currently outside the UK, in the EU and I have a my traveling pass on (paying an extra 2.47£) and while I have access to my data on my phone, I am not being able to use my phone as a hotspot to access the internet on my laptop. I tried everythin...

Bashirs by Investigator
  • 66 Views
  • 5 replies
  • 0 Helpful

Lost phone

Hi, can anyone tell me what ‘ eeuk6054DataUsage’ means on the number usage list on a phone please 

Phone only showing LTE not 4G, can't turn on mobile hotspot

For the past couple weeks my iphone has only been showing LTE when I put on my data, and I've since been unable to turn on hotspot too, I assume they're related. I have more than enough data so that's not the problem, hotspot isn't even showing up in...

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vsten by Investigator
  • 187 Views
  • 18 replies
  • 0 Helpful

Hi

Not working for data mobile never back normal long time still failed teaching  

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jenny_79 by Valued Contributor
  • 106 Views
  • 6 replies
  • 0 Helpful

roaming in cyprus

Hi I am roaming in cyprus now, according to EE website, It costs £2.47 a day to use my plan's minutes, text and data allowances like I would at home (UK), Is that means, I can be gifted data by family member if I am running low of data?

Disappointing so called upgrade

Moved from sky to EE just about a week ago and was expecting the mobile data to be good, considering I picked the “uncapped speed” option, which is “the best for UHD streaming”…haha. What a load of cr*p that is. Can someone explain to me what differe...

NLTFC by Investigator
  • 83 Views
  • 5 replies
  • 0 Helpful

Data abroad

My son is going to Thailand for 3 weeks and I’d like to make sure he has data to use on his phone. Is. The cheapest way to do this , by using the £8.45 per day add on . Ideally I’d like to find a cheaper way 

CB1924 by Visitor
  • 49 Views
  • 1 replies
  • 0 Helpful

Data gifting not working

I have a reoccurring problem when I cannot gift data, the app does not work and I cannot gift on the website (desktop or mobile). I am on the verge of leaving EE as i've spent literally days speaking to them and nobody seems to be able to tell me why...

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8388ehdan by Explorer
  • 4922 Views
  • 61 replies
  • 31 Helpful