If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Hi, there. I buy the private number under EE sim and top up by pay as you go subscribion few day ago (15/5/24), now: 17/5/24. But I text 150 isno balance and no service. Can you help or me. I add £10 top up already. Thanks
Hiya, I went into an EE store yesterday to get a top up and to load on a £20 pack. When the man helping me texted ‘PACK20’ to 150 and then ‘YES’ it came back with: I'm sorry, we are experiencing some problems and can't add your pack right now, please...
my pack was automatically renewed every month. However, today is the renewal day but it didn’t proceed. I have checked my debit card associated with my number which had nothing wrong. I also have enough credits on my EE account. However, none of them...
Good evening, I really need help and I don't know if it's possible to solve my problem or how to get in touch with them, I forgot to make the top up payment on my mobile EE card, and I think I haven't used it for 1 month this number, and now I went t...
I'm trying to purchase a European roaming package, but the page keeps showing an error and I can't purchase it.
Hey guys,I have a question regarding the exact meaning of chargeable activity. In https://ee.co.uk/help/mobile/manage-use/pay-as-you-go/pay-as-you-go-credit-run-out-when-i-havent-made-calls blog bost, written that What is a chargeable activity?voic...
How can I remove my card details from my EE pay as you go account.
I have a 4GEE Mini WiFi which is a PAYG with monthly subscription packs. will this operate ok in Europe without any add ons?
In my ee account with large amount credit in account I can't find any way to purchase an ee Subscription Pack, Button in account that states Buy packs and Add On's only leads to information page about packs, also another button called Choose your Pa...
i have a sim only deal for a router and have put £10 credit on it , but my account shows zero data , mins and texts available . can someone help
