Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
I have with my Internet
Hi I have a 4GEE sim and in my settings my phone is set to 4G as the preferred one but when I turn on my mobile data it is still using 3G. I am still on the same data pack as before so I tried to change it to a one that supports 4G but when I try I s...
Can I use my 4G in Australia?
Can I use my unlimited data abroad when I go to Turkey next year or do I have to buy add ons
I paid my phone bill this morning and data isn’t working can you help me please
I need data
Can I send photos on Whatsapp for free as part of my data allowance, or will I be charged extra?
I have 2 phones on the same account. One is old and will not download the My EE app, the other will.Can I gift data to the newer one in my EE account on-line? If not, how can I do it?Any help appreciated.
Hi, Got two kid accounts linked to mine. Have always gifted some data each month. This month the app is only letting me gift dat to one kid's account. The other is not available e.g. no drop-down box?Went onto the website and it said it couldn't ...
