SIM cards & Porting

Resolved! PAC code when disconnected

How do I get a PAC code from EE when I’m disconnected and out of my pay monthly contract? TIA

Resolved! Porting issue

I requested for my old number to be transferred to my new EE sim and was informed this would occur by 6pm today.I have not received any confirmation email/SMS about it. As far as i'm aware, the transfer hasn't occurred.I can't ring or be called from ...

Resolved! Puk code

The how to unlock or find your PUK code is outdated in the community forum. To find your PUK code, just to to account settings and scroll down and you will see a PUK code for your device. Make sure the number shown in the box at the top of the page i...

SIM BLOCKED

sim blocked cant use phone to contact and online chat only available on app a

Resolved! Sim card

I got locked out of my SIM card and don’t know my PUK code, and I can’t call EE to fix it

Number transfer

I recently joined EE, did a pac transfer which said it would be done by 6pm today. Today I got a confirmation to say it has completed, however it hasn't. I reset my phone as recommended, and still nothing. I've reset multiple times, still nothing. An...

Order replacement sim

How do I order a replacement Sim?

Resolved! Lost sim car

Hello ,I have s pay as you go sim card , so bought it without a contract .But as I went abroad on a holiday , took it out of my phone then lost it . Can I get a new sim card but with the exact phone number ? I really need it to access my ic...

Waiting on SIM card

Hey I have Oder SIM card for 7 days now but I still haven’t got [Mod edit: Please do not post your address in this public forum. Thanks]

Resolved! I want to use my SIM card in an old EE phone. My usual smart phone has expired

My regular iPhone has just failed. Can I use my SIM card in an old handset that EE supplied until I obtain a replacement smart phone?

SIM cards & Porting

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