If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
hello i put credit by voucher but i cant activate PACK30 please give me a solution
hii am now at overseas.i am still using my old ee payg sim, which is almost 10 years ago.i need a new 3-in-1 sim card.i heard that the new sim card should activate in uk first before bring overseas.so i bought a new payg sim on ebay, which features t...
I recently topped up my pay as you go SIM £20 via the EE website and I have logged into my EE app and I have zero data?? I have texts and calls however I can’t see any minutes or exactly how many I have etc. I have already messaged ‘AL’ and ‘BALANCE’...
I can see this topic was raised in 2021 but not resolved and we are now in 2024.Not able to edit existing cards at all and if I put my existing card in as a new card but with its new expiry date and 3 figure code it is not accepted
Hi.I have a pay as you go sim with a £15 pack that automatically renew every month. I am confused how to turn on roaming. The help page about roaming in the EU says when I arrive to an EU country I SHOULD receive a text message and I SHOULD reply to ...
Hiya, I’ve just upgraded to a contract phone and I previously had a pay as you go sim in my second hand phone bought elsewhere. How do I cancel my pay as you go £10 a month set up to make sure i’m only paying my monthly contract payments now? Or does...
Hi I locked myself and i need the puk but I dont know where to find it
Hi all. I'm brand new to EE & using just the sim card i picked up in a shop! So far, I'm horrified & disgusted as this is my very 1st experience/ impression of EE & it's all been terrible so far. Tried ringing them yesterday & got through to customer...
I am a PAYG customer and need to speak to someone via Live Chat as I am abroad and cannot text or call. I have looked on the Help and Contact Us page and it only gives me the option to text or call. Please can someone help?
