If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
Just curious if there is a way to find out what device a sim card is in?
i have a 4GEE Osprey Pay as you Go device for years and keep topping it up via the automated phone number. i never set up a MyEE account for it and topped up whenever required. during the pandemic i rarely used the device. yesterday i needed to use i...
Hi, I got an EE sim months ago but only started to use it today. I've topped up but I'm unable to use the sim. I'm even unable to dial 150. Is there something I should have done when I got the sim initially. Please assist. Thanks
Am finding it impossible to remove content lock and growing increasingly frustrated with EE's inability to do the simplest of tasks without my jumping through hoops, and I've only been with them a few days. Don't have a credit card, so popped in stor...
Hi,I have just purchased a £20 Pack. I was due a free data Boost. The text said you have a data boost of 500mb added to your pack and every pack after that. It shows as only pending in the EE App. I thought it started automatically as I've bought 3 p...
I am hearing impaired and I do not make or take calls and I have 4 voicemails pending to be heard, but how do I get to delete that from my phone and I want a block on all voicemails that is coming in.
I am going to Crete soon. I have a PAYG setup with lots of data and minutes. Can I use this as normal or do I have to pay for add ons? Barny.
I have recently moved to the Netherlands and changed my EE pay monthly contract to PAYG, keeping my English number for when I visit home. To keep my number active I wanted to sent a few texts back to the UK, however all of my numbers now say "Message...
Hi!Over the last years I have accumulated 8GB data as free boosts with pay as you go. Since three weeks ago my EE page continuously states: "Extra data expires today" and I received a message that I have used all of my data. So does that mean that fr...
Hi! How do I add the credit voucher from my phone on to hers?
