Pay as you go

A place to give pointers and seek advice on using pay as you go.

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

What is pay as you go and flex hibernation, and how do I stop it?

  If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...

Jon_K by Former EE Employee
  • 13295 Views
  • 7 replies
  • 8 Helpful

What’s EE Data Rollover and how do I get it?

Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it.    How do I make sure my data will rollover?   I...

Leanne_T by EE Community Support Team
  • 9280 Views
  • 0 replies
  • 6 Helpful

New pay as you go packs

We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers.       Our packs last up to 30 days and pay as you go customers benefit from:   Pack Name...

The UK's No1 Network.jpg
LAURA_MCW by Former EE Community Manager
  • 37535 Views
  • 27 replies
  • 21 Helpful

Unable to buy pack

I have new ee sim card and I top up 10 gbp in it but after topup when I try to buy a pack it gives me message thank you for purchasing this pack but my allowances are 0 and 10 gbp are not deducted from my account. I am also not able to call helpline ...

Kewl by Investigator
  • 114 Views
  • 5 replies
  • 0 Helpful

Resolved! Number will be disconnected

Hello,I received a message saying my number will be disconnected within the next 24 hours as I haven't made any chargeable call/text/data use. I call my friend today so I know my number is avaliable today. Will it discconet? or is it okay as I made a...

Resolved! Pay to go to keep the number

HelloI am traveling to Kuwait for good. But I want to keep the number, what shall I do?  And how to use the numbet to call from Kuwait to UK. How to top up? Samirah

Pending boosts

Have got hours of free boosts but have just been charged for a phone call after basic allowance ran out.  Boosts show as 'pending' but fail to activate.  Have been back through my records and this has happened for a number of months, causing me to ru...

pipt1 by Visitor
  • 64 Views
  • 1 replies
  • 0 Helpful