If you have an EE pay as you go or flex number you haven't used for a while it may go into hibernation. Here’s how to ensure you don’t lose your number. When would my phone number go into hibernation? If you’ve had no chargeable activity on your ac...
Data Rollover is a great feature of our EE Flex Plans and EE pay as you go 30-day packs. Any data that you don't use from your monthly pack is rolled over for you, so you get a second chance to use it. How do I make sure my data will rollover? I...
We've launched brand new pay as you go packs. These are jam-packed with more minutes and data than ever before, making them even better value for our customers. Our packs last up to 30 days and pay as you go customers benefit from: Pack Name...
My packs are not showing
Cancelled Bolton through 150 text as didn't want it anymore and got it confirmed and then topped up but it renewed using.my credit
I've ended up with two top ups my original £10.00 and my new one which is £18.00 direct.my account shows the £10.00 but not the £18.00 even though that amount is coming out also.
I changed from the bill phone I had for about 25 years to a pay as you go as I was leaving the UK but I still need to use the phone now and again for bank stuff as it's the registered number. But I can't make any calls from it or send sms to get thi...
HiI need a SIM card for a vehicle gps tracker. It needs to be one I can purchase some initial data and then just leave it in the tracker to dribble down bit by bit over many months rather than any kind of rolling payment or the sim stopping working a...
Hi I topped up last night as my usual pack was to be renewed today, but it didn't renew. Texted BALANCE to 150, got the following reply: "Your current balance as of today 10:54 is £10.00. Your last top up was £10.00 on 16/11/2023 at 22:28. For more i...
Hello,Hope someone can help me, my sim card hibernated last September 25, it just removed load on it and says “closing adjustment”.I called Customer service 2 days ago and he said wait for 5 minutes and i would be able to call and text, but nothing u...
Hello, I just reloaded my account but nothing appeared in my account but in my bank account they say they charged me, I would like you to help me resolve this please
I topped up my number with 15£ for the package but it is not working, it says I don't have enough money but it also says I have 15£ In my account
