Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Thailand

HiI’m currently in Thailand. I’ve just added roaming to receive text from UK but I’m unable up send or receive any UK text. My UK sim is currently in my sim. How do I receive texts?

Re: Calling within Indonesia and calling UK

Hi Christopher, I’m currently travelling east Asia and have lost my SIM card connected to my EE sim only contract. I can’t seem to call your services to cancel the sim. What’s the best way I can go about this please

Re emoji

Hi there I am on unlimited data plan will I be charged for emoji in text messages or not if some one could help I would be grateful

I'm in jamaica but dnt seem to be recieving my txt from uk eg codes from bank

Hi Can anyone plz help me...I've been without cash since Friday and I'm trying to transfer to an account but my bank always sends me a code.However, I cannot seem to receive the code as I'm not getting my texts from home (,UK)Can anyone help plzz?

Roaming Sri Lanka

Hello, I am off to Sri Lanka and want to use my phone only when on Wi-Fi. I run a business and will need to pick up some WIFI messages via WIFIAfter some research, I decided to turn off VM but I want to leave a message on the VM saying I am away con...

Roaming

Hello!Currently in Canada, and my sim doesn't work.I didn't add the roaming before I left.Trying to use the WiFi and still doesn't work.Inhale tried to also text 150 nothing.It urgent how can I get an add roaming pass?

Roaming not working in Australia

Hi I've never had a problem roaming when abroad before. I went to Greece in August and it worked fine. I've just arrived in Australia and it's not conecting to a network?

Missed calls in the UK

Strange but over the past 2 weeks I have had a number of people calling saying that they have had a missed call from my number although I haven't called them.Today I had a random number call me and hang up immediately. Is this some sort of a scam? ho...

Roaming issues in Mexico

Hi,i am currently in Mexico and I have the roaming pass (added it before going out).I have not been able to join any network here and I have tried the following options that ee shared with me last year when traveling and not able to connect but this ...

Re: Roaming in South Africa

G’day Chris, A very frustrated EE customer presently in SAfrica. I have expended >£20 today to CS 150 being told that my sim is active for roaming but have received no calls or sms since arriving on 17th December.iPhone 13 ProMaxAny thoughts please ?...