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Discussion about Mobile services, like roaming, calls, messaging etc

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Emergency Alert System

The UK Government is introducing Emergency alerts.  Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

Sean_D by • Former EE Community Manager
  • 7685 Views
  • 0 replies
  • 4 Helpful

Roaming in Spain

I am in Spain until Tuesday 28th. unable to make phone calls and as I am on my own and 80 years old feel very vunerable not being able to contact friends and family let alone emergency numbers . Please can you enable my phone to work!! and add any co...

Re: Ee

Hello. I have data add on roaming but I don’t use it . Why it’s there I don’t need roaming service right now 

Kazi903 by • Visitor
  • 68 Views
  • 2 replies
  • 1 Helpful

Resolved! Visual Voicemail activated but not working

I've just switched to EE and was excited to enable visual voicemail but it's not going well. I'm on an iPhone 13 mini running iOS 16.5, so I'm up to date.First I activated it and when I tapped the tab on the phone app, it told me I needed to set it u...

Emdecy by • Explorer
  • 1327 Views
  • 3 replies
  • 3 Helpful

Phone not working in the US

Sorry if this is long - I have been trying to solve this for 5 days now! I added a roaming package to my plan before travelling. When I arrived in the US I received a text to say "While you’re in the United States thanks to your Roaming Pass you can ...

rbk201 by • Investigator
  • 213 Views
  • 10 replies
  • 5 Helpful

Re: Can't get texts

Hi.  I am in the US and I am unable to get a network connection.  It's the same problem that happened last year about this time.  I have topped up and sent texts in the last two months, but I'm no longer able to connect to a network in the US.  It us...

darlene by • Valued Contributor
  • 375 Views
  • 18 replies
  • 0 Helpful

Re: WhatsApp issue on new iPhone

Hi There,  my Wife has the same issue with Whatsapp,  we have tried everything but still don't receive the verification code - did you manage to resolve the issue.  I am desperate now,  any help, greatly appreciated

Orla99 by • Explorer
  • 117 Views
  • 3 replies
  • 0 Helpful

Phone can’t call or text 150 in America

Hi, I’ve paid the £25 roaming add on so I can use my mobile in the USA. It’s supposed to allow me to use my phone as if I’m in the UK but I cannot receive or make calls. Network is SOS only. I can’t even text or call 150 for advice. I have already tr...

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