Mobile Services

Emergency Alert System

The UK Government is introducing Emergency alerts. Emergency Alerts are a public information service that the Government has developed to alert citizens to emergencies, both nationwide and in their local area, that represent a severe threat to life ...

I have the option to merge calls but it’s not working. How do I fix this?

Please help

Re: Can i get my old sim number back

How do I get my number back

Re: Cant switch voicemail off - tried usual method

I have tried ##002# on my iPhone 13 and it doesn’t give me the message you have said

the mobile does not allow any messaging unless logged into Wi Fi

Awful service

Over the last eight months I've sadly been in ninewell's hospital and as such the EE mobile data I'm afforded has been offline for at least half of that. It regularly goes down for hours on end. This is just an annoyed rant to say I won't be renewing...

Resolved! Voicemail

My voice mail has been turned off, how can I get it back.

roaming

hi!! I arrived in Australia yesterday and I have a roaming pass on my phone so I have paid for this all to work but after a couple of hours in australia my phone didn’t have any signal and it just said SOS ???? i checked the community to see why and ...

Increase Monthly Data Allowance

Hi ,i seem to be getting mixed answers about this from different support people. I am currently on a SIM only Contract and would like to upgrade to a full works plan. On the website it says my upgrade date is 12th March, but the lady I spoke to on t...

Spain

Why can't I call the UK from spain

Second SIM card own EE login

HelloI have recently added an extra SIM card/number to my account for my partner. Am I able to create a separate login for her so she can have the EE app to monitor data usage please?