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Forum Posts

Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5524 Views
  • 2 replies
  • 2 Helpful

Coverage in Walthamstow

Update: 03 May 2024 Over the past month, we have been continuing legal negotiations with the council to start building the equipment before the roof work has been completed. We currently have no date for the roof work to start from the council, and t...

Leanne_T by EE Community Support Team
  • 11682 Views
  • 24 replies
  • 6 Helpful

No service

Helloive upgraded my iPhone 14 to 15 pro max, using same number, transferred everything, and put old sim in new phone, but I have no service, I’ve done the on/ off airplane mode still nothingcould someone help? I cannot ring Ee as no service

Laney66 by Visitor
  • 107 Views
  • 1 replies
  • 0 Helpful

No service since Friday and EE don't care?

I have lived at my address for 2.5 years. In that time I've had excellent 5g service indoors on both my lines - a phone and a 5g router (which is how I get my internet). On Friday morning (11th April) 3g 4g, and 5g service completely disappeared in m...

New Customer to EE

Hello,Sorry to be a burden but not that well so find it hard to get to the point so please don't troll me.I am making the switch to BT and need a new simple phone but the network is EE and where I live the only service that seems to work is 02 and EE...

Unsure1 by Visitor
  • 149 Views
  • 2 replies
  • 1 Helpful

Signal suddenly reduced in house

I have been with EE for years and never had an issue. However for the last 6 weeks, every call I have has really poor signal. I know it is at my end as it is happening with various callers using different networks. I have been using the same phone fo...