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Roaming while in the USA

The major operators in the USA, as part of their network upgrades, have switched off their 3G services, so you may notice a change to your roaming experience (including service availability, coverage areas, and speeds) when visiting the USA.   To hel...

Sean_D by Former EE Community Manager
  • 5449 Views
  • 2 replies
  • 2 Helpful

5G appearing in a 4G only area...

Where we live we only have the option for mobile broadband or starlink. Officially it's a 4G only area too, and 5G isn't showing as available. However, yesterday evening my phone was showing connected to 5G and stayed working (and was quick) for arou...

Re: Is it just me or is ee phone signal poor

signal ok but network unable to cope with the call volume sometimes having to call a n umber 15 or 16 times to get it to connect tryed to contact ee but promise to text info to me non existant went to vodaphone to look at changing networks to be told...

carrots57 by Investigator
  • 150 Views
  • 7 replies
  • 2 Helpful

West Coast Mainline connectivity

Hello,What measures are being made to upgrade the signal and connectivity on the west coast mainline, including the speed of data services?Currently the network is patchy and speeds can be slow. I know there is a particular issue with Ava to trains, ...

Re: WIFI calling not working

I operate in various rural areas and use EE mobile to run my businessand to contact customers in other rural areas of the UK. I have beenwith EE/Orange fro 29 years. I have seen little improvement in networkcoverage for voice calls over the past 25 y...

Resolved! EE Closure of 3G Network : 10/April/2024

Hi there.I got a text from EE regarding the closure of the 3G network on 10/April/2024.I visited my local EE Shop to query exactly what was being closed out. I have a 20yo 2G only cellphone (GSM/GPRS : Talk & Text). It ain't broke, don't fix it. Comp...

2G-UK by Investigator
  • 272 Views
  • 8 replies
  • 5 Helpful

HELP! eSim

Hi, I was dealing with Apple support today regarding an issue I was having with my iTunes purchases not downloading. I won’t bore you with the details but the bottom line is I was recommended to delete my eSim profile from my phone. While this fixed ...

JasonW12 by Visitor
  • 152 Views
  • 1 replies
  • 1 Helpful

Unable to hear people on calls

For the last two weeks I have not been able to hear anyone on my mobile. Incoming call rings but then I can't hear the caller but the caller can hear me. Similar with outgoing calls, it rings my end I don't know when they have answered it, but they c...

Ranger03 by Explorer
  • 140 Views
  • 4 replies
  • 1 Helpful