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my data doesn’t work

Jasmine37
Visitor

‎14-10-2022 11:09 PM

My phone only works on wi-fi, my data doesn’t work or load anything. I have got a new phone yesterday but it’s the same number just a new phone and new sim 

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎15-10-2022 11:51 AM

Thanks for coming to the community, @Jasmine37.

 

Do calls and texts work on your new phone?

 

Does your My EE App show that you've got data left?

 

Jon

0 Helpful
Jon_K
Former EE Employee

‎17-10-2022 08:31 AM

That's great, @Vaishali.

 

I'm glad you managed to get this working.

 

Let us know if you need anything more.

 

Jon

0 Helpful