Hi there, For APN settings please see our dedicated Help page at https://ee.co.uk/help/mobile/fix-problem/Managing-APN-settings. This Help page will give you the link to download the correct APN settings for your device. It will also give you a step-...
Hi - I’m in the US but haven’t received a text about roaming - what plan am I on?
I chose UK/EU data add-on but after finishing purchase I received sms confirming that this data allowance is for UK only. Such a deceptive practice.How can I get my money back?I regret choosing EE from the first day I switched to. Features always bro...
I am going to Turkey today, how much is it to add data for the week?
Since I changed my sim to an esim (and now back again) I have no longer been able to automatically connect to the EE Auto Wifi network on London Underground. Connecting manually is usually fine and I have tried the Virgin network and that automatical...
Hi all, I have a pay and go 4GEE mini Wifi device, also I use a EE mobile phone to top up the 4GEE mini Wifi, but to buy data every time, I have to take the sim out of the mini Wifi and put the sim into the phone, is there a way of duplicating my sim...
I have got a text saying my data is at 80% so I went on the app to gift data from my other devices but the app and website is down, how do I add more data if website and app is down?
My sons mobile lost all its internet data overnight when the phone was not in use and was connected to WiFi with mobile data turned off. He received a text at 4am stating 80% of data had been used and a following text at 7am saying 100% data had been...
Connection to EE network suddenly stopped days ago just after I got a msg saying all data used which I accidentally deleted. i have 5GB essential plan….no network issues in areadone all diagnostics twicewifi calling isn’t even working? and my data al...
Hi there, i just wanted to confirm how the fair use policy worked when roaming, i have a unlimited data plan with the roam abroad pass enabled, but i am flying out to the states in a week, it says online there is a 50gb limit to my usage when roaming...
I am looking for some help regarding my Samsung galaxy watch 4.I purchased it with a mobile data plan which has been activated on the watch ( but is not found in SIM manager within my settings) the problem is I cant seem to sync the mobile plan to my...
