18-10-2022 01:04 PM
Hello I had 20.94gb left yesterday morning and now only got 668mb how can that happen as I not been online plus background downloads are switched off etc
18-10-2022 03:02 PM
19-10-2022 04:57 PM
19-10-2022 05:41 PM
What do you mean, everything is switched off, @Mazza1984?
Is there anything in your data counters that sticks out? If you go to Settings > Mobile Data and scroll down, it will show you next to each app how much data has been used on it since it was last reset.
It may be worth resetting it after you have checked so that you can monitor this going forward.
Chris
19-10-2022 06:11 PM
19-10-2022 06:18 PM
If you would like to discuss it further, it may be worth speaking to our Mobile Care team, @Mazza1984.
Chris
19-10-2022 07:04 PM