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Data roaming

J_Munns
Visitor

‎18-10-2022 06:09 AM

I am going to Mexico today and need to be able to use my phone abroad can you help me with this please. I can only use my phone in the EU

0 Helpful
2 REPLIES 2
Jon_K
Former EE Employee

‎18-10-2022 09:07 AM

Thanks for coming to the community, @J_Munns.

 

Have a look at our Roaming In Mexico Help Page for information on what bundles are available and the costs.

 

Jon

XRaySpeX
Grand Master
Grand Master

‎18-10-2022 10:39 AM

As it is not in EU, you may use your usual UK allowances there if you buy for £11.40 / month or have already as a Smart Benefit the Roam Abroad Pass or you have an EE Max Plan. Otherwise you will need to pay the charges or buy roaming add-ons as set out in https://ee.co.uk/help/help-new/roaming-costs/countries/mexico.

If you are on contract, remember to text ROAMING to 150 before you leave UK to ensure roaming is enabled on your account.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

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