05-01-2023 02:02 PM
hi
if i put my simcard into my tplink 4g router and connect via my laptop some but not all pages fail to display correctly.
all was working fine up until a few weeks ago then they suddenly stopped. i have spoken to the tech team and they have sent me a new sim card but this didnt resolve.
they have also reset network settings etc but to no avail.
i have tried my sim in a different 4g router and also connecting with a different laptop but still get the same problem.
its as though some pages are being restricted. these are not 18+ pages and adult content filtering is turned off.
any ideas?
thanks
05-01-2023 05:24 PM
Hi @kjandy,
Welcome to the EE Community. 🙂
What happens when you try to open the affected web pages?
James
05-01-2023 05:35 PM
05-01-2023 06:15 PM
05-01-2023 06:22 PM
05-01-2023 06:55 PM
05-01-2023 07:04 PM
06-01-2023 08:38 AM
06-01-2023 09:10 AM
06-01-2023 09:26 AM - edited 06-01-2023 09:27 AM
Thanks for confirming @kjandy
Please get in touch with Customer Care so our technical support team can take another look at this issue for you.
They'll be happy to help. 🙂
James