cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Re: WIFI calling not working

peterg
Established Contributor
Established Contributor

My Wifi calling is not working - It is a BT router  and is operating normally. All I get is a message telling me to connect tp a network, I AM connected always when home.- I restarted the phone, that seems to have sorted it  (for now)

1 SOLUTION

Accepted Solutions
peterg
Established Contributor
Established Contributor

Hi Leanne, see earlier comment, It started working again after I restarted the phone, I don't have access to another secure wifi network. As an aside there seems to be problems with the EE mobile network in the Glasgow area according to the MyPlace notifications

View solution in original post

8 REPLIES 8
bristolian
Legend
Legend

Has WiFi-calling worked on this router for you before?

Are you able to use other internet-based functions on this same connection?

peterg
Established Contributor
Established Contributor

Yes and yes

Leanne_T
EE Community Support Team

Hi @peterg 

Have you tried restarting your phone and router and connecting again? 

Does WiFi Calling work on any other WiFi network? 

Leanne 🙂

peterg
Established Contributor
Established Contributor

Hi Leanne, see earlier comment, It started working again after I restarted the phone, I don't have access to another secure wifi network. As an aside there seems to be problems with the EE mobile network in the Glasgow area according to the MyPlace notifications

Leanne_T
EE Community Support Team

I see @peterg 

Thanks for coming back to me and letting me know. 

If you register for updates on the EE Coverage Checker you will be notified of any new updates for the area. 

Leanne.

peterg
Established Contributor
Established Contributor

I do get the MyPlace notifications, but they are a bit vague

Leanne_T
EE Community Support Team

Thanks @peterg 

If you would like further information on the area, please give us a call on 150 and the team will get this looked into for you 🙂

Leanne.

peterg
Established Contributor
Established Contributor

If the system is working, sure. - if