Mobile Broadband

Question and content to cover Mobile Broadband.

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Forum Posts

4gee pay as you go

Hi allbought a 4gee mobile WiFi device. Ordered a pay as you go sim for the device. Popped it in and have WiFi but what I would like to know is how do I top it up when the data runs out?it’s not added to the ee account I’ve started and wants to send ...

EE 5G ROUTER SPEED TO SLOW AS COMPARE TO 5G MOBILE

I have 2 contract with EE, Mobile contract and EE 5G Router. I am getting only 20MBPS speed on 5GE router  while on mobile i am getting up to 70MBPS speed. I had a chat with EE and they told me , that could be a issue with your both sim. They send me...

XZAFEE by Contributor
  • 993 Views
  • 14 replies
  • 0 Helpful

4G smart hub not working after 1 evening

I got the 4G hub yesterday, worked great on the evening placed in the middle of my living room. Watched YouTube, downloaded music, all fine. Today the bar light was red - tried resetting, turning on and off, didn’t help. Moved the hub right by my win...

rdl2112 by Visitor
  • 489 Views
  • 8 replies
  • 0 Helpful

Resolved! Bill

I need to know the amount of my bill, they are charging me an amount I don't know about, there is no chat where I can speak to support

Thiago24 by Visitor
  • 106 Views
  • 1 replies
  • 2 Helpful

Strict Nat type

Why do EE not let potential customers no that 5 g home routers are not suitable for using gaming ,as most families have children and most play on Xbox’s etc very .it must effect sales very disappointed after being a customer in some shape or form for...

Help how do i get ee help on wifi

I urgently need to buy data.I am offered top up but this might not give me data.I cannot call as i am roaming with a wifi device.Add more data button goes to a dead screenWhy can i not message ee? 

Internet not working

Can't get any mobile broadband in the westward caldbeck area in Cumbria.It just says connected without internet