Support using EE to manage your account and check data on-the-go.
We're aware of some issues with Discovery+ activation via the EE app. Some customers aren't seeing the activation tile in the ‘Plans and Subscriptions’ section. We’re investigating this issue, but you can activate this via the web in the meantime at...
If the My EE app is not working for you then clearing the app's cache/data might help.Open Settings and select Apps.Tap on the app you want to clear app data for and select Storage.Tap Clear data and Clear cache.Open the My EE app and log in.If you a...
The EE Community is an area where you ask questions, answer others, learn about all things EE and share experiences and solutions with other customers and experts. You can search the community for posts that might help you. But if you can’t find what...
Hi there,I wanted to express my dissatisfaction with the exceptionally poor performance of the EE website and app, which I have to endure every time I use them. I have never encountered a website or app that functions as poorly as EE's. The website l...
I mean seriously, do they just spend all thier budget on marketing?? The fact that to do half the things you need to do on their, it takes you out of the app on loads a webpage instead is really annoying, whats even the point of the app at that point...
Prior to leaving for an overseas trip I attempted to Login to my account and as has been the case for some months the Login doesn't work - stating a network error. I then attempted to contact you Bank Holiday Monday however you were closed and so I ...
I forgot my PIN
Hello,I’ve been provided with a business phone on a business contract and I was told I could pick n inclusive benefit from a list of options.In order to pick my inclusive benefit, I created an ee account and tried to link my business phone. I get the...
HiI was looking to change my 30 Day SIM only price plan as I'm only using 25GB. When I select change price plan I get the following browser error:Bad Message 431 reason: Request Header Fields Too Large Does anyone know who needs to know about this? R...
Trying to get my code from EE Perks but it says my account has been deactivated as I didn’t register in time. It will not allow me to re register as it says I’m already registered
When using the EE app for multiple SIM accounts, is there any way to specify (and retain) the order in which the list of users appears? It always defaults to phone number order.
