Blocking 0843 numbers

[pangag]

I have the same issue. I am being charged by these numbers even though they are missed calls.

I complained in Jan 2022 and had a hard time convincing ee that I hadn't made the calls.

I got them to put a bar on 3rd party services and £0 spend limit.

It has improved but I was still charged 5 times between then and now.

4 times £0.07 and 1 time £0.24. I will raise it with them again.

They should have something in place to protect their customers.

[bristolian]

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@pangag wrote:

I have the same issue. I am being charged by these numbers even though they are missed calls.

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There is no charge to receive calls unless you are roaming.

[XRaySpeX]

@pangag : Why? Are you dialling them back or pressing any keys as you are listening to them? They are free to receive in UK.

[pangag]

No I am not doing anything just let them ring out. They show as missed calls on my phone.


Sent from my iPad

[Leanne_T]

Hi @pangag 

Have you spoken to our mobile guides to get these charges looked into? 

Leanne 🙂

[bristolian]

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@pangag wrote:
No I am not doing anything just let them ring out. They show as missed calls on my phone.

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That will not generate charges on your bill.