09-02-2024 11:26 AM
I have the same issue. I am being charged by these numbers even though they are missed calls.
I complained in Jan 2022 and had a hard time convincing ee that I hadn't made the calls.
I got them to put a bar on 3rd party services and £0 spend limit.
It has improved but I was still charged 5 times between then and now.
4 times £0.07 and 1 time £0.24. I will raise it with them again.
They should have something in place to protect their customers.
09-02-2024 12:22 PM
@pangag wrote:
I have the same issue. I am being charged by these numbers even though they are missed calls.
There is no charge to receive calls unless you are roaming.
09-02-2024 01:47 PM - edited 09-02-2024 01:48 PM
@pangag : Why? Are you dialling them back or pressing any keys as you are listening to them? They are free to receive in UK.
12-02-2024 04:21 PM
12-02-2024 04:58 PM
12-02-2024 05:02 PM
@pangag wrote:
No I am not doing anything just let them ring out. They show as missed calls on my phone.
That will not generate charges on your bill.