21-11-2023 09:17 AM
Hi my phone has been suspended and I cannot receive phone calls or text messages, I have two children in school and nursery and need to be able to relieve calls, is there any way you can take the suspension off, I get paid on 28th so can pay my bill then
21-11-2023 11:20 AM
Hi there @Rweedall94
Thank you for coming to the community.
Please get in touch with our customer care team who will be able to help you with the restriction and see if this can be removed until the payment can be made.
If the option is available for your account, you can chat to the team in the EE app within the Help section, or please call us from any other phone on 07953 966 150.
Leanne.