02-05-2024 12:19 PM
hello I lost my phone and the sim is pay as you go
02-05-2024 12:28 PM
Hello @Dirtygameatl ,
Welcome to the community,
You need to report both as lost and so they can be blocked, blacklisted, so no-one can use them.
You can then get a new phone and either order a replacement SIM card or go to an EE high street store with photo ID to get a replacement.
If you do not have a phone, you can either buy one from EE or from any other store.
For ways to contact EE, see my signature.