Flex Plan

[BridieLeigh]

I am wanting to upgrade my phone and create another contract but the only option that I am being given is Flex Plan. When re searched of what this means, this says no contract???? Help 

[Chris_B · Accepted solution]

@BridieLeigh   A flex plan is where the device and tariff are billed separate.  So once you’ve paid off the device you’re only left with the air time plan.  You can take out a device plan over 24 or 36 months but the air time plan is only 24 months.

If you want to upgrade after 24 months and you took out a 36 month device plan you have to pay off that device plan in order to get a new phone.