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Early upgrade fee

Rvhives
Contributor
Contributor

‎10-01-2024 11:03 AM - edited ‎10-01-2024 11:10 AM

Hi, on the 17th of this month I am eligible to get an early upgrade to get a new device (I am currently on a 24month Sim Only plan for £22pm) but I have to pay an early upgrade fee, my contract end date is 16th July 2025, I was just wondering is there a rough estimate of what the early upgrade fee will be as it says in the terms for early upgrades that a discount is applied after the lump sum you pay

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4 REPLIES 4
Leanne_T
EE Community Support Team

‎10-01-2024 01:44 PM

Hi there @Rvhives 

Thanks for coming here. 

Can you text UP to 150, does the reply show the early upgrade fee? 

Leanne 🙂

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XRaySpeX
Grand Master
Grand Master

‎10-01-2024 01:58 PM

It's 4%. Cost of cancelling or upgrading early will be Monthly Fee x Months Remaining, pro-rata to the nearest whole day, of contract term - 4%.

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Rvhives
Contributor
Contributor
In response to Leanne_T

‎10-01-2024 02:47 PM

Hi, thanks for your reply, no it just says I’m eligible to upgrade from the 17th but just wanted a rough idea of how much it will be so I can put some money aside for that date

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Leanne_T
EE Community Support Team
In response to Rvhives

‎10-01-2024 03:04 PM - edited ‎10-01-2024 03:05 PM

Thanks @Rvhives 

The exact cost will show when you are eligible to upgrade, if you want to know the fee as of today please give us a call on 150 🙂

Leanne.

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