30-04-2024 10:48 PM
01-05-2024 07:38 AM
Hi @Geanibanu
Welcome to the community
I recommend speaking with our Mobile Care team as soon as possible so that this can be looked into further.
Chris
01-05-2024 07:48 AM
@Christopher_G wrote:Hi @Geanibanu
Welcome to the community
I recommend speaking with our Mobile Care team as soon as possible so that this can be looked into further.
Chris
Thanks a lot I wait 8 O'clock to call them ,hope this will sort it ,it's so stressful to know how easy someone can pretend and use your informations ,thanks ,will keep updated
01-05-2024 07:55 AM
01-05-2024 09:26 AM
Everything seems OK now ,the upgrade is stopped ,the parcel is stopped and contract will be reversed ,the fraud team is on the case so it looks good so far ,what a relief
,thanks a lot
01-05-2024 09:33 AM
Thanks for coming back to let me know, @Geanibanu 🙂
Chris