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Contract Upgrage

Caifly
Visitor

‎03-11-2023 10:25 PM

Hi im wondering if anyone knows if my Double Data through BT on my current SIM will carry over if I upgrade the contract on it. Im looking to go from 100GB to 200GB. Thanks 

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Leanne_T
EE Community Support Team

‎04-11-2023 08:44 AM - edited ‎05-11-2023 08:45 AM

Hi @Caifly 

Thanks for coming here 🙂

The upgrade should not affect the double data offer. The double data offer would be removed if you are no longer an eligible EE or BT customer.

Our mobile care team can check the plan for you and make sure this will continue if you give us a call.

Leanne 🙂

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