Broadband & Landline

Post here to ask/answer questions around home broadband and landline

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Forum Posts

Need Help with Your Home Broadband Speed or Connection?

To effectively help you with any Broadband speed or connection issues we would need to see some hard data about your line after carrying out a few short tests for starters, which will enable us to diagnose the problem and advise you further.   Using ...

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XRaySpeX by EE Community Star
  • 42408 Views
  • 2 replies
  • 10 Helpful

Changing Your WiFi Password on a Brightbox

You may have heard in the News that TalkTalk has recently had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Brightbox router in case a similar attack is made agai...

XRaySpeX by EE Community Star
  • 53164 Views
  • 2 replies
  • 22 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 80303 Views
  • 11 replies
  • 12 Helpful

WiFi Speeds

I’m no tech expert by any means but is it really possible that broadband speeds of over 400 can drop to 30 in the matter of 30 yards and two walls?

EE wifi

Hi so I pay for EE WiFi so I have 3 devices connected to the EE wifi I have my Xbox my phone and my fire tick since yesterday afternoon it’s only letting me have 2 devices connected to the internet when I go log in it’s saying maximum Number of sessi...

Jhck96 by Visitor
  • 352 Views
  • 1 replies
  • 1 Helpful

Changing Your WiFi Password on a Smart Hub

You may have seen in the News that some ISPs have had a security breach whereby their users' routers WiFi passwords have been hacked. You might want to change the WiFi password of your EE Smart Hub router in case a similar attack is made against EE's...

XRaySpeX by EE Community Star
  • 80303 Views
  • 11 replies
  • 12 Helpful

Game Mode/Geo-Filer/Ping Optimise

since April 2024 I have been able to use the game mode setting and features it says it will work with all Call of Duty series I have MW 3 running through game pass but game mode never picks the game up but it picks Battlefield 2024 and has a screensh...

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UkzVortex98 by Established Contributor
  • 179 Views
  • 0 replies
  • 0 Helpful

WiFi Extender Usage?

I now have two EE WiFi extenders (the second one added at EE’s suggestion), however I don’t believe they are being used. I say this because when I look at the Hub Manager, it shows the two extenders with nothing connected to them.I have even used my ...

Home Landline Setup and Advice?

Can anyone tell me where to find advice and setup for digital landline.I switched to EE a few months back and my landline changed to digital at that point. This week I was amazed to receive a spoken text message and also learned that I had voicemail....

My internet fault

I have had my internet problems almost every day at 3am not working. Engineer came but nothing has changed. Right it frozen I can't watch YouTube videos. I am not happy 

Wizahman by Visitor
  • 198 Views
  • 2 replies
  • 0 Helpful

Broadband and Tv package

Hi, I have had probably the worst 6 to 7 weeks of my 65 years on planet Earth . I can honestly say that EE are the worst company I have ever dealt with. I started my journey on 8th July , going in to EE shop in Silverburn , Glasgow . The young lady t...

Wifi signal

I just joined EE and have a problem with a signal upstairs , I purchased a WiFi pusher but that does not connect any suggestions.,

BAZ1926 by Visitor
  • 170 Views
  • 1 replies
  • 0 Helpful