10-02-2024 10:00 AM
10-02-2024 04:00 PM - edited 10-02-2024 04:01 PM
Hi @Ro59paw,
You can see how to contact us here: https://ee.co.uk/contact-ee/account-billing/broadband-landline
You may need to be signed in to see our live chat option.
Let me know how you get on and if you need any other help from myself.
Thank you
Daniel-S
11-02-2024 11:17 AM
No live chat even if I'm logged in ?
11-02-2024 11:58 AM
Thanks for trying it @Ro59paw.
It may be best if you contact one of my team. I'm going to send you a private message where you can reply back.
Once you reply back, one of my team will pick it up within 5 working days and do our best to help you. We may need to contact you for some validation. We would make an outbound call to you rather than you having to call us.
Thank you
Daniel-S