Apple Devices

Faulty iPhone 15 pro + colour change?

Ok, so a bit of a mess about with my iPhone upgrade this year. I received a my upgrade promptly with a good deal as I took out broadband with Bt at the same time.i got the phone but in the wrong colour 6 days ago - I received blue rather than natural...

physical sim or esim

hi,  I'm a new customer and should be getting my new EE sim tomorrow(new number),  do I need an esim in my phone in order to sync with Apple Watch cellular when I sign up for plan?also, can I setup my Apple Watch cellular plan as soon as I activate m...

I have a free trial for Apple Arcade with EE but it won’t show up on my iCloud

I had an initial 6 month free Apple Arcade subscription from EE when i purchased my iPhone in June. A few days ago when my subscription had almost expired I cancelled it. I went on EE and was browsing add-ons  where it said I am eligible for another ...

Opening email on I phone

transfering phone to another device but old phone is sim free

My phone is going to be repaired and I have started to transfer the phone to another device. My existing phone is sim free and since transferring the information across I cant make any calls How do I resolve this?

Ok

150 not working. Report lost phone. Claim insurance

Hi. I'd like to speak with someone over the phone as I have a few issues here and I don't have a lot of time as our flight home is tomorrow.   Many thanks  Greig

Can’t receive or send email when on 4G

When using 4G mobile data I cannot receive or send email. How can this be rectified?