09-04-2023 12:16 AM
hi i bought a new iphone 14 and apple watch se but i cant connect my watch to my phone for calls and texts , it has its own separate number to link but i didnt get no sim with it, my question is was i of supposed to of got a sim to come with my watch?
09-04-2023 08:45 AM
@barbaraj2002 How would you put a sim in a watch that’s totally sealed? The watch has an eSim in it and this will show as its own number on your account for billing purposes and so you can have a data connection for that watch.
When you set the watch up did you select the watch tariff ? you also do also of this with Wi-Fi switched off on your iPhone. Just to check you did purchase a personal plan for your watch and not a family plan ?