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New Apple Watch

Sweels
Investigator
Investigator

guess what - got a new deal with EE for broadband watch etc. Saved me a bit but watch doesn’t work w phone! I’ve to send it back for a phone I don’t want in order to get the watch. Got given a number - for return - they won’t accept it as I bought in store apparently. What to do next I don’t know.

5 REPLIES 5
Chris_B
Grand Master
Grand Master

@Sweels   You go to the store.   What phone do you have ?  

I’ve an SE 7. Wouldn’t mind but they up sold me knowing this - it won’t pair up 

James_B
EE Community Support Team

Hi @Sweels,

Please take the watch back to the store where you purchased it if it isn't compatible with your phone.

They'll be happy to help.

James

Thanks they posted it. I want the watch but I’ve now got to upgrade the phone. Seems a bit unfair when the guy at EE should’ve known in the first place. Nearest store to me is Leeds 

James_B
EE Community Support Team

Hi @Sweels,

If you didn't purchase it in store and would like to return it, please fill out our Return request form.

Thanks

James