01-05-2024 09:56 AM
Hi,
I have an iPhone 15 - on EE in the UK. Every now and then, around 5-10 times a day is just loses connection and switched to SOS mode. then after about 10 seconds it comes back, getting quite annoying!
I've tried all the recommended steps - and it still happens.
Anyone else have this issue? Or know how to sort it?? Will be popping in to the Apple Shop as soon as I can
01-05-2024 12:46 PM
Hi @Jimmer_007
Welcome to the community.
Which steps have you tried? Have you checked our network status checker to see if we're aware of any issues in your area?
Chris
01-05-2024 01:26 PM
tried that - happens in areas where there is good signal. Maybe an issue with the Sim Card?
01-05-2024 02:03 PM
Possibly, @Jimmer_007
It could be worth speaking with our technical support team or popping into your nearest EE Store for help.
Chris