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5G No connection

EG1511
Investigator
Investigator

‎24-03-2023 06:50 PM

Hi 

I have 2 iPhones one iPhone 12 which works flawlessly with 5G with EE.

I then proceeded to put it into my iPhone 14 pro max (the SIM) and then it says 5G but with no internet connection.

has anyone had this issue before and know how to resolve this?

thanks 

0 Helpful
2 REPLIES 2
EssexBoyEE
Ace Contributor
Ace Contributor

‎24-03-2023 11:07 PM - edited ‎24-03-2023 11:16 PM

Check the APN Settings under the Mobile Network Setting are correct for EE, is the iPhone 14 locked to another Network or was previously used on another Network ? 

EG1511
Investigator
Investigator
In response to EssexBoyEE

‎24-03-2023 11:14 PM

I’ve just about managed playing with it.

I had a Vodafone PAYG setup in one of the settings (can’t remember).

But thank you for the reply!

0 Helpful