cant set up my email account on my galaxy s 23

mickyl57 · ‎09-12-2023

i cant get my email on the s23 keeps saying there was a problem signing in to your account enter password again ,ive spoke to samsung about this i had to load all phone details to p.c. then factory reset phone re install all details this didnt work either i am ready to send phone back.

Northerner · ‎09-12-2023

Hi @mickyl57

Which email account? (Hotmail, GMail etc)

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

mickyl57 · ‎09-12-2023

its a blueyonder with virgin media

Northerner · ‎09-12-2023

Hi @mickyl57

Have you set up the account correctly with the correct settings/password. It's unlikely to be the phone rather you have entered the incorrect details.

https://community.virginmedia.com/t5/Help/Blueyonder-Email-settings/td-p/3369477

https://www.virginmedia.com/help/broadband/manage-email-account?_gl=1*avzhd5*_ga*ODcwNDU5NDc5LjE3MDI....

Thanks

To contact EE Customer Services dial 150 From your EE mobile or 0800 956 6000 from any other phone. You can call Freephone +44 800 079 8586 on Skype

EE standard opening hours are 8am to 10.30pm every day.

mickyl57 · ‎09-12-2023

hi northerner been there all correct they are replacing the phone as i have done a factory reset to no avail

XRaySpeX · ‎09-12-2023

Are you talking about using your Blueyonder email addy as the username for your MyEE a/c?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

mickyl57 · ‎09-12-2023

no using it through samsung mail as an email account, getting issued a new phone as factory reset didnt help

XRaySpeX · ‎09-12-2023

Try the GMail app. I find Samsung Mail not very good.

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)

Hammer1066 · ‎13-02-2024

Having trouble setting my email account

XRaySpeX · ‎13-02-2024

@Hammer1066 : What trouble exactly?

Who is your email provider? What have you put as the Incoming Server settings (all of them) in your Mail app, obscuring your name?

If you think I helped please feel free to hit the "Thumbs Up" button below.

To phone EE CS: Dial Freephone +44 800 079 8586 - Option 1 for Mobile Phone & Mobile Broadband or Option 2 for Home Broadband & Home Phone

ISPs: 1999: Freeserve 48K Dial-Up => 2005: Wanadoo 1 Meg BB => 2007: Orange 2 Meg BB => 2008: Orange 8 Meg LLU => 2010: Orange 16 Meg LLU => 2011: Orange 20 Meg WBC => 2014: EE 20 Meg WBC => 2020: EE 40 Meg FTTC => 2022: EE 80 Meg FTTC (no landline number)