Android Devices

Discussion about devices operating on Android including unlocking your device

cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Unlocking your EE mobile phone or device

We often see posts in the community about phone and device unlocking. So here's a quick guide on how to get your phone or device unlocked on EE.   Here are some quick facts.   All devices sold directly on EE since December 2021 are unlocked.   All Ap...

James_B by EE Community Support Team
  • 51090 Views
  • 74 replies
  • 27 Helpful

Samsung Galaxy A71 Unlock Problem

I purchased a 2nd hand phone off cash converters which is locked to EE. I did *#06 and it came up with two different IMEI numbers. I input the first one into the unlock code part of the EE website and it gave me and unlock password to use. I put my V...

Changing s24 ultra colours

Hi all just a quick one i have a s24 ultra pre ordered and have changed my mind about the colour if i was to phone and change the colour would this affect my claim for the pre order watch gift?

Nickp1872 by Contributor
  • 286 Views
  • 3 replies
  • 2 Helpful

Havent received confirmation email

I made an order this morning for a s24 and the guy on the phone said I passed all check and said at the end of the call that the order was successfully placed. (But I haven't received a confirmation email) what should I do?

Locked Out of Phone

Hi everyone I think I probably know the answer to this but I changed the password on my S23 (had to as company portal said i should) And yup you guessed it I can't remember it - tried all combinatons and now i think i need to factory reset.  Did try ...

MellyD1 by Investigator
  • 234 Views
  • 7 replies
  • 2 Helpful

Damaged pixel screen

My pixel 7 pro screen is damaged and a bit unresponsive. Screen is not cracked. Is it better to repair or just buy a new phone? 

1000022078.jpg

Mobile data not working

I have transfered to EE from BT. I have a Samsung galaxy a12 I cannot use any mobile data. Phone and text work fine and apps etc work when connected to WiFi. I have switched phone on and off without success.Any other ideas please

Emma71077 by Investigator
  • 199 Views
  • 7 replies
  • 0 Helpful

Resolved! Unlocking Samsung S10e device

I used *#06# to get IMEI, it returned 2 different IMEI numbers. The first one was accepted on the page to unlock device, the second one was not accepted (error on EE end). I tried to use the unlock code provided for the first IMEI number and it was n...